FAQ

How do you use DrumCare360 brush?

Wet the brush with water or your preferred cleaning solution. Gently pull back the rubber gasket and insert DrumCare360 so the bristles reach the space behind the seal. Press the brush against the rubber gasket and make a full 360-degree swipe around the entire gasket to loosen and remove grime.

Next, press the brush against the drum and rotate the drum a full 360 degrees, continuing until the area under the drum is clean to your satisfaction. Use the brush to clean the detergent drawer as well: scrub thoroughly inside each compartment, paying special attention to corners, edges, and the siphon tubes where black mold commonly accumulates.

Will the brush break if too much force is used while cleaning?

The brush is designed to be durable and flexible due to its TPE (thermoplastic elastomer) material. While it is soft and flexible, excessive force beyond normal use could potentially cause it to deform or break. However, under typical cleaning conditions, it should withstand regular pressure without breaking.

How do you clean the brush?

Rinse it well with warm water to remove soap or dirt. Use mild soap if needed, and gently rub the bristles with your fingers to clear trapped dirt. The bristles are made of silicone, which does not harbor mold. This material choice ensures the tool remains hygienic and odor-free. Regular cleaning keeps it working effectively and lasting longer.

Is the brush designed universal to clean all washing machines?

Yes, the DrumCare360 brush is designed with a universal fit. It is effective for cleaning hard-to-reach areas behind the gaskets of most front-load machines and between the drum and balance ring of top-load machines. Its flexible, patented design adapts to various gasket sizes and shapes. In some machines, the gasket may need to be pulled back and away from the drum for the brush to fit properly.

How often do you replace the brush?

Silicone brushes generally last longer than nylon alternatives. However, the brush should be replaced when the bristles break or become excessively frayed to maintain cleaning efficiency.

What are the best tools for cleaning behind the rubber gasket?

The DrumCare360 brush is the premier small appliance/gasket brush—it is gentle on rubber and specifically designed to reach behind the gasket fold. For the best results, use it in conjunction with microfiber cloths to wipe and dry the gasket after scrubbing. We recommend a monthly cleaning cycle to maintain a hygienic drum.

How can I remove mold and debris from my washing machine effectively?

1. Remove visible debris like lint and hair from the gasket using the DrumCare360 brush.
2. Scrub the door seal and detergent drawer with a mild cleaner and the brush.
3. Run a maintenance wash using the hottest cycle and a recommended cleaner tablet.
4. Wipe the drum and gasket dry, and leave the door open between uses to prevent moisture buildup.